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Walker Systems Support provides network management and support services including routine remote and on-site maintenance, security, connectivity, web design & development, strategic IT planning, disaster recovery planning, and more. Our focus is on developing partnerships with our clients, making sure that support, security and help are always only a phone call away. With offices in Farmington and Stamford Connecticut, Walker Systems Support has been helping businesses throughout the Northeast get more from their technology investment since 1982.
Walker Systems Support provides flexibility, the skills you need, when you need them, and only when you need them. Rather than investing in a single resource, you have access to our entire firm's breadth of experience and exposure to a variety of business environments and technology.
This flexibility is balanced and enhanced by the continuity and consistency you receive from your core Walker Systems Support team. This group of specialists is assigned to you based on your needs, operating system, application and industry, and will remain your stable support base. Over time the group becomes familiar with your organization, and this familiarity enables us to make recommendations and suggestions with the larger picture in view. And, while you have access to all of our resources as you need them, having a core team that knows you well provides your staff with a comfort level that makes for easier, more efficient communication and problem resolution.
Walker Systems Support provides you with security. When you have a quick question, we're a phone call away. In an emergency you have access to the support you need. When key personnel are sick or on vacation, you're still covered. Information regarding your systems setup is always on-line at Walker Systems Support, so vital information isn't locked in someone's head.
Finally, we take communication and people skills seriously. We realize different people prefer different approaches, technical knowledge is much more valuable if it is presented clearly to those who can benefit from learning, and that planning and follow-through make the difference between constant fire-fighting and constantly improving operations.
These strengths, along with our commitment to providing the highest caliber of service form the foundation of our philosophy, and are woven into each and every activity conducted at our firm. When you retain our services, our team becomes a part of your team -- a resource to back up and complement your internal resources, to assist with day-to-day needs and to fulfill your special requests.
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